Terms & Conditions
1. Introduction
Welcome to Refund Protect LTD. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
2. Definitions
- “Company” refers to Refund Protect LTD.
- “Services” refers to the recovery services provided by the Company, including but not limited to crypto recovery, financial recovery, mis-selling claims, and loan claims.
- “Client” refers to any individual or business entity that engages the Company’s services.
- “Agreement” refers to these Terms & Conditions.
3. Services
The Company provides recovery services as detailed on our website and in our service agreements. The scope of services will be outlined in a separate agreement specific to each client.
4. Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By engaging our services, you confirm that you meet these requirements.
5. Client Obligations
The Client agrees to provide accurate, complete, and timely information as required by the Company to perform the services. The Client is responsible for maintaining the confidentiality of any account information and for all activities that occur under their account.
6. Fees and Payment
Fees for our services will be outlined in the service agreement between the Company and the Client. Payment terms will also be specified in the service agreement. The Company reserves the right to suspend or terminate services for non-payment.
7. Confidentiality
The Company will maintain the confidentiality of the Client’s information and will not disclose it to third parties except as required by law or as necessary to perform the services.
8. Limitation of Liability
The Company will use reasonable care and skill in providing the services. However, the Company does not guarantee the recovery of any funds or assets. The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Indemnification
The Client agrees to indemnify and hold harmless the Company, its officers, employees, and agents from any claims, damages, or expenses arising from the Client’s use of the services or breach of this Agreement.
10. Termination
Either party may terminate the Agreement at any time by providing written notice to the other party. Upon termination, the Client shall pay for all services rendered up to the termination date.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
12. Dispute Resolution
Any disputes arising out of or in connection with this Agreement shall be resolved through negotiation, and if unsuccessful, through mediation or arbitration in the United Kingdom.
13. Amendments
The Company reserves the right to amend these Terms & Conditions at any time. The Client will be notified of any changes, and continued use of the services constitutes acceptance of the amended terms.
14. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
This Agreement constitutes the entire agreement between the Client and the Company regarding the use of our services and supersedes any prior agreements or understandings.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you have any questions or concerns, please contact us at support@refund-protect.com.